Help With My Order

• Are there any discounts or promotions?

  Please join our mailing list, Facebook Group, and follow us on Instagram for updates on any sales or promotions. Prior purchases are not eligible for price adjustments, regardless of whether the item has yet to ship. We apologize but we are unable to make changes to orders once processed. Please...

• Can I change or cancel my order?

  Sorry we are unable to modify or cancel orders once placed. We work with multiple warehouses to ship our items around the world. Although your order may not have shipped yet, it is being processed and changes/cancellation may not reflect to all parties in charge of handling your order. Even if co...

• Can you add an item to my order?

  Sorry, In order to avoid errors, we are unable to modify orders once placed.

• What does pre-order mean?

  Pre-Order allows you to place an order for a bassinet before it restocks at our warehouse. This guarantees your receipt of one upon its arrival. Pre-orders are charged at the time you place your order. Items are expected to ship by the estimated ship date. The item may ship slightly earlier or la...